Tools and IntegrationsCustomer Support

Tools and Integrations

Customer Support

For customer support, we’ll be using Crisp as it’s a free alternative to Intercom. It comes with a live chat out of the box and other customer support features.

Create a Crisp account

  • You can create a new Crisp account [here]
  • Then, create a new website and find the website id - which can be found in the integrations menu, in the HTML option. It’s called CRISP_WEBSITE_ID.

Configure Crisp in Codebase

  • You’ll just have to paste the CRISP_WEBSITE_ID inside the app.config.ts under websiteId and set the isEnabled to true. The codebase will take care of the rest.