Tools and Integrations
Customer Support
For customer support, we’ll be using Crisp as it’s a free alternative to Intercom. It comes with a live chat out of the box and other customer support features.
Create a Crisp account
- You can create a new Crisp account [here]
- Then, create a new website and find the website id - which can be found in the integrations menu, in the HTML option. It’s called
CRISP_WEBSITE_ID
.
Configure Crisp in Codebase
- You’ll just have to paste the
CRISP_WEBSITE_ID
inside theapp.config.ts
underwebsiteId
and set theisEnabled
totrue
. The codebase will take care of the rest.