Tools and Integrations
Customer Support
For customer support, we’ll be using Crisp as it’s a free alternative to Intercom. It comes with a live chat out of the box and other customer support features.
1
Create a Crisp account
- You can create a new Crisp account [here].
- Then, create a new website and find the website id which can be found in the integrations menu, in the HTML option. It’s called CRISP_WEBSITE_ID.
2
Configure Crisp in Codebase
Paste the script code snippet in the root layout.tsx
file inside the body
tag.
Paste the customer support config with its corresponding types into the app.config.ts
file.
Paste the CRISP_WEBSITE_ID
inside the app.config.ts
under websiteId
and set the isEnabled to true. The codebase will take care of the rest.